In-Person Technology Support for Seniors
Professional, in-person help with smartphones, tablets, and laptops, designed to reduce frustration, build confidence, and simplify everyday devices.
Private home sessions and structured on-site programming for senior communities and local organizations.
Our focus isn’t just troubleshooting - it’s creating clarity and long-term confidence with technology.
Support for smartphones, tablets, and laptops
Email, texting, and photo help
Video calls, including FaceTime and Zoom
Social media support
App and game setup
Getting started with AI tools
Device simplification, such as adjusting font size, reducing pop-ups, and using voice-to-text
Tier 1: Simplify My Phone
Our Signature Session
$125 in home session (up to 60 minutes)
A focused, high impact reset that transforms an overwhelming phone into a device that feels easier, clearer, and more manageable.
👁️ Readable Screens
Larger text, clearer contrast, and simplified display settings.
🏠 Simple Home Screen
Remove clutter and highlight the apps residents actually use. Enable helpful accessibility features.
📞 Easy Calling & Texting
One-tap contacts, larger text, and voice-to-text support.
🎥 Comfortable Video Calls
FaceTime and Zoom set up clearly, with practice and guidance.
🔔 Fewer Alerts
Fewer pop-ups, alerts, and confusing notifications.
🛡️ Safety & Peace of Mind
Clear privacy settings and scam awareness explained simply. Set up emergency contacts and medical ID
Tier 2: Digital Support Session
Personalized support for broader technology needs.
60 minutes - $150
90 minutes - $195
Ideal for:
General Device questions
Texting and phones
Email organization
FaceTime & Zoom
IPad support
Streaming apps
Tech Help Days (By Organization Only)
We also host scheduled Tech Help Days in partnership with:
The problem senior communities are already facing every day…
Everyday tech support for residents is not a new need. It already exists and is often handled informally by staff, activities teams, administrators, and resident family members.
Why Communities Use Gogo Tech Services
• Reduces staff and family interruptions related to basic technology questions
• Improves resident confidence, engagement, and day-to-day independence
• Provides a clear, consistent weekly support model residents can rely on
• Demonstrates a modern, resident-focused service that enhances marketability
Gogo Tech Services offers weekly technology help desks held in a common area of your community on the same day and time each week. Residents stop by with everyday technology questions for hands-on assistance.
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Support for smartphones, tablets, and laptops
Email, texting, and photo help
Video calls, including FaceTime and Zoom
Social media support
App and game setup
Getting started with AI tools
Device simplification, such as adjusting font size, reducing pop-ups, and using voice-to-text
Tech Tip of the Day – Each visit includes a new, fun tech tip residents can learn in under five minutes
We are currently serving the Chicagoland Area
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Free Pilot Program: in-Person Tech Coaching for Residents
Two free-in person sessions, 2 hours per session, held in a common area at your facility
Pilot dates scheduled on mutually agreed-upon dates.
An optional resident-facing presentation is available to introduce the service and set expectations ahead of the pilot.
Following the pilot, we provide a brief summary of resident participation and recommend an ongoing support option based on observed demand.
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email: info@gogotechservices.com
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Weekly Tech Help Desk
1x per week
3-hour session, same day/time each week, 6 month agreement
Expanded Tech Help Desk
2x per week
Two 3-hour sessions, same day/times, 6 month agreement